Disability care software: empowering personal service

Care management software designed for the disability support sector.

We're motivated by what you do

As disability support workers, what you and your teams do is truly remarkable.

We believe the hard work and dedication of each and every member of your organisation should be supported as much as possible. We’ve built VisiCase Care to automate even your most complex processes, enabling you to manage tasks, people and business requirements more simply and effectively.   

VisiCase is person centric
Our solution is designed to meet your needs

NDIS-ready, VisiCase Care is our disability care software, and includes pre-configured NDIS catalogues, budgeting and funds tracking. It offers the capacity to seamlessly deliver personalised care plans and services to every client. It is designed to benefit people at all levels of your organisation, and creates transparency, efficiency, and productivity, which empowers you to provide the best person-centric service possible.

1. Finance

Challenge: We know administering the NDIS services can mean some heavy work when it comes to finance, in fact, our clients tell us that managing finance is one of the most time-consuming aspects of their job.

Solution: We built VisiCase Care to streamline finance, and free up some of your time. Its functions include options to generate quotes, budget forecasting, estimate cost of service and adjust after delivery, and it integrates seamlessly with payroll for an end-to-end service. Want to connect with the NDIA portal for bulk claims? You can do that too!

2. Engaging clients

Challenge: The NDIS means your clients are more involved than ever and have more choices when it comes to their care… and that’s a great thing, except it can mean more admin and communication for you.

Solution: Your clients have their own personalised homepage in our client portal, through which they can keep up with their service plan, budget status, financial statements and the services they select as part of the Person Centred Care Model. The best part? It’s easy!

3. Record keeping

Challenge: You and your people drive the care sector — sometimes from the office, sometimes from the field. In the past, disability support workers have had to attend an office to record vital information. In some cases, this can mean things get delayed or even forgotten.

Solution: Work from where you’re standing. VisiCase Care is accessible securely from anywhere, at any time, via the cloud. Taking remote management one step further, VisiCase Care also enables task management, so you are notified when something needs to be done and the task is escalated if it isn’t addressed.

4. Compliance

Challenge: Administering the NDIS and care in general comes hand-in-hand with complying to a long list of requirements. With people out in the field, keeping track of everything and ensuring compliance can seem impossible.

Solution: Great news! We’ve thought about this challenge and created VisiCase Care so quality and compliance are enforced by the system, including quality checklists and client feedback.

5. Reporting

Challenge: Keeping track of everything as it happens is one thing, but keeping track of how successfully everything is performing is another. Finding the time to put together detailed reports to assess operations is just one more task to add to the long list!

Solution: We know time is really your biggest challenge. There are so many tasks and so few hours in the day! VisiCase Care automatically generates detailed reports on outcomes and funding status, saving you time for other important tasks.

6. Getting an edge

Challenge: The introduction of the NDIS has changed the playing field, and with clients offered more freedom of choice and flexibility than ever before, the disability care sector will become increasingly competitive.

Solution: A competitive edge is underpinned by providing clients with an excellent level of care, while improving productivity internally. VisiCase Care’s automated workflow engine simplifies and streamlines processes to increase efficiencies, and enables greater monitoring of and engagement with clients.

We Know Your Time Is Valuable, So Let's Save Some!

If you can see the benefits VisiCase Care can bring to your business, but you want to know more, jot down your top five questions below and we’ll send you the answers within 48 hours!