After receiving extensive stakeholder feedback from the aged home care sector, the Albanese government has pushed back the Support at Home Program reforms to July 2024.
In announcing the new start date, the Australian government has cited it needs more time to ensure the program is fully aligned with Royal Commission recommendations. The new date aligns with the initial recommendation as presented through the Royal Commission’s Report.
The announcement was also a response to market push-back that more time would be required for sector consultation to ensure all stakeholders were fully informed and had adequate time for planning and implementing the new business model. One such change was mandatory aged care worker registration as unions and providers argue over details of the scheme.
What does it mean for aged care providers?
The good news is that it gives providers more time to prepare for what’s set to be a significant change in how the government will fund aged care services to over 1 million elderly Australians.
While the implications are unclear, the model has been compared to the NDIS program that provides more ‘choice and control’ to recipients while reducing risks by improving worker screening requirements.
The other (immediate) issue facing the sector is managing the depleting and stressed workforce. A widely supported ray of hope is emerging with the Australian Fair Work Commission now considering a union submission for a 25% increase for residential and home care workers, with the federal government proposing to fund the potential pay raise.
Next Steps
Stakeholders in the aged care community have welcomed the delay and are looking forward to the opportunity to participate in mooted system pilots, which will inform final system design.
For more information, please visit the Department of Health and Aged Care website by clicking here.
Frequently Asked Questions
What is the new start date for the home care program reforms?
The Albanese government has delayed the home care sector reforms under the Support at Home framework to July 2024. This gives aged care providers and the government essential time to align operations with the original recommendations of the Royal Commission.
Why were the proposed home care program changes delayed?
The delay responds to extensive feedback across the sector. Additional time is necessary for comprehensive consultation, business model planning, system pilot participation, and resolving complex operational details surrounding mandatory worker registration schemes.
How will the new home care structure affect care recipients?
The proposed structure mirrors the NDIS model by offering over 1 million elderly Australians greater choice and control over their support. It also introduces stricter worker screening processes to reduce risks and maintain quality.
What workforce changes are under consideration for home care workers?
To alleviate workforce stress and shortages, the Australian Fair Work Commission is evaluating a union submission proposing a 25% wage increase for residential and home care workers, with funding proposed directly by the Federal Government.
How can aged care providers prepare during the extension period?
Providers can use the extended timeline to update their operational models, engage stakeholders, address workforce challenges, and participate in upcoming system pilots designed to inform final program implementation.





