Employment Support under the NDIS: Helping Participants Find and Keep Meaningful Work

This image explains employment support under the NDIS, showing a support professional guiding a participant toward meaningful employment outcomes with the help of structured planning tools and digital checklist elements. The illustration highlights key employment support features such as goal setting, skills development, job readiness preparation, career planning, and ongoing workplace assistance. Icons representing collaboration, documentation, assessment, and progress tracking reinforce how personalised NDIS employment supports help participants build confidence, gain independence, and successfully secure and maintain sustainable work opportunities.

NDIS Employment Support: Empowering People to Work With Independence and Confidence

NDIS Employment Support is one of the most powerful forms of social inclusion available to participants. Officially known as Capacity Building: Finding and Keeping a Job, this NDIS funding category helps people prepare for, find, and maintain meaningful work.

This support is designed for participants who are able to work in the open labour market — either independently or with temporary assistance.

What NDIS Employment Support Looks Like in Practice

Providers deliver a range of capacity-building supports under this category, including:

  • Vocational profiling, career planning, and job matching
  • Resume and interview coaching
  • On-the-job training and short-term job coaching
  • Travel or workplace readiness training
  • School Leaver Employment Supports (SLES) for young participants

Real Example: Maria’s Journey to Independent Employment

Maria, a participant with mild intellectual disability, dreams of being a receptionist. Her NDIS provider helps her build communication skills, prepares her for interviews, and accompanies her to her first two weeks at work.

Within months, Maria works independently and no longer requires funded support — a clear example of NDIS Employment Support achieving its intended outcome.

NDIS Employment Support Funding and Pricing

  • This support is funded under Capacity Building – Finding and Keeping a Job (Category 15).
  • NDIS line items like 15_052_0128_1_3 (Finding and Keeping a Job) apply.
  • Payments cover time spent coaching, training, and supporting the participant.
  • The overarching goal is always to achieve open employment and independence.

How VisiCase Supports Employment Programs

With VisiCase, providers can manage every step of NDIS employment support seamlessly:

    • Create and track individual goals (e.g., “Gain open employment in admin”)
    • Roster 1:1 coaching sessions between participant and job coach
    • Map each activity to the correct NDIS funding line
    • Record progress notes and evidence for compliance
    • Automate claim generation and billing for delivered sessions

 

VisiCase ensures that employment support programmes remain goal-driven, auditable, and person-centred — freeing providers to focus on what matters most: helping participants succeed at work.

Frequently Asked Questions

Who is eligible for NDIS Employment Support?

Participants who can work in the open labour market — either independently or with temporary assistance — are eligible. It suits people building job readiness, interview skills, or workplace confidence.

It falls under Capacity Building – Finding and Keeping a Job (Category 15), with line items such as 15_052_0128_1_3 covering coaching, training, and support activities.

It falls under Capacity Building – Finding and Keeping a Job (Category 15), with line items such as 15_052_0128_1_3 covering coaching, training, and support activities.

Young participants can access School Leaver Employment Supports (SLES), part of NDIS Employment Support, helping them transition from school into meaningful, sustainable employment.

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