Introducing VisiCase Care, our flexible, flagship solution for service providers across disability and aged care, employment and mental health.
Visicase Care has been carefully crafted through collaboration and partnerships with industry leaders and experts. Built on a powerful workflow engine, it enables automation of key business processes, covering all facets of service delivery and management. It is a comprehensive, NDIS-ready solution designed to improve productivity and empower businesses to excel in an increasingly competitive landscape.
We understand one of your main challenges, every single day, is managing the juggling act that is the many different facets of your organisation’s service delivery. NDIS-ready software, VisiCase Care, is a business automation platform that offers a variety of modules to help you automate, manage and oversee every component of your business, so you never drop a ball.
VisiCase Care is our NDIS-ready software solution. It has pre-configured catalogues, budget and funds tracking, and supports the delivery of individualised services to clients.
Transition from a traditional care model, to Person Centred Care Delivery, with a transaction-based solution that helps you prepare goal-focused plans and measure progress.
Our funds tracking module integrates with Finance and Payroll, streamlining services by enabling you to generate quotes, plan clients’ budgets, prepare costed rosters and control costs.
The NDIS is all about giving people more control of their own care. VisiCase Care’s client portal provides a personalised homepage that clients can use to take an active role in planning their care.
VisiCase includes embedded rostering capabilities that help you manage your workforce. Staff allocation is based on best match criteria, such as skills, availability and preferences. Fast and easy!
VisiCase is 100% cloud-based. Available from any location, any device, at any time, with no internal infrastructure required. Collaborate securely in real time and complete jobs directly from the field!
VisiCase Care has built-in reporting for data exchange for statutory requirements. Produced at any time, or triggered for automatic data exchange, reports include MDS, DSMDS, HACC, DSS, NDIS bulk Claim and Medicare Bulk Claim.
VisiCase Care can apply your preferred outcome measurement tool to map participants’ recovery over the course of program delivery, providing a true foundation for person-centred care.
Enabling consistent and accurate award interpretation, VisiCase Care empowers organisations to deliver the best standard of conditions for their own employees.
- Development of Individual plan and plan reviews
- Tasks and Actions management
- Rostering
- Client progress monitoring and assessment
- Referral, intake and exit process
- Prompts within the system to ensure best practice and quality delivery
- Supports multiple funding programs down to activity level
- Ensures complete budget awareness
- Supports internal and external reporting with automated reports
- Monitors care staff for efficiency and compliance in the field
- Easy to use with minimal training required
- Single data entry reduces admin time
- Seamless handling of care variations and complexities
- Full visibility of all client information
- Tracking of client progress
- Notifications and escalations to facilitate deadline management
We pride ourselves on the fact our software solution isn’t just for managers, it streamlines and simplifies workflows at all levels of the business, and that even includes your clients!
FOR
MANAGERS
Empower managers to make strategic decisions with configurable dashboards used to monitor team performance and organisational trends, statistics and KPIs. Use pre-configured industry-standard workflows to implement best practice, manage and monitor tasks. Use the rostering engine to match resources based on skills, availability and client preference.
For
supervisors/team leaders
Equip supervisors and team leaders every day with modules that enable individual, outcome-focused client service plans; real-time mobile collaboration with support workers; monitoring and coordination of service delivery; budget forecasting and management and team task management.
For
support workers
Simplify and support the role of field employees with a user-friendly, mobile platform that requires little or no training. Empower support workers to update records from the field, access client information, see and accept jobs and rosters, enter case notes, adjust provided service units, enter timesheet information.
For
your clients
VisiCase Care helps you show clients how important they are to you, through transparency and engagement. Using the client portal, clients can see and comment on their plan, express needs and wishes and view their budget.