NDIS & Aged Care Solutions

NDIS & Aged Care Solutions

VisiCase has been developed for businesses operating in Australian community services – specifically the National Disability and Insurance Scheme (NDIS) and Aged Care. Our choice of packages ensures you have the right features for your business and also enables you manage other areas of service delivery including mental health, insurance work and government (block) funding.


VisiCase supports all providers operating in the NDIS. We make the important things standard including NDIS catalogues, participant budgeting and funds tracking while giving you the flexibility to add more features, depending on the package you choose.
By automating every step of the process designed ‘in parallel’ with NDIS requirements, we help ensure everything runs smoothly.

Aged Care (home care)

VisiCase supports Aged Care (home care) providers, making sure that we update the system with the latest regulatory requirements.
VisiCase will help your business succeed in Aged Care by streamlining processes from finance through to individual care planning and management. We’ll also help you manage DEX requirements and provide custom reports to the DEX portal.

How we help your business

Financial Management

We’ve streamlined financial services in your business and integrate with your chosen finance and payroll system (see Integration Partners). We also integrate with the NDIS Portal (PRODA), which means you can do bulk claiming, saving you time and money.

Award Interpretation

Our SCHADS Award Interpreter helps you pay staff correctly, report on upcoming shifts and minimise overtime. We can also do custom award interpretation for enterprise agreements

Record Keeping

We make sure notes and case management information are secure and even notify staff when things need to be done (and escalate when they are not).


We’ve made compliance standard through advanced automation and best practice delivery models. We even provide back-end access so your auditor can easily review records and processes.


VisiCase generates detailed reports around key operational areas to help your management team run things smoothly. We also have Business Analytics to help your Executive Team make high-level decisions around KPIs, resource planning and much more!


By automating the process, we reduce what you need to remember and action. This reduces double-handling and the number of manual tasks.