VisiCase streamlines operations and ensures compliance for providers delivering TAC-funded rehabilitation and care services.
With VisiCase, you can efficiently manage every aspect of client care, from rostering and incident reporting to invoicing and claims processing. Our platform allows you to focus on providing the best possible care to your clients, while automating and simplifying the backend processes required to meet TAC’s rigorous standards. Additionally, VisiCase ensures that all sensitive client data is securely stored and protected, meeting both TAC and industry data security requirements.
Whether you’re managing case plans, tracking client progress, or processing claims, VisiCase is designed to help you deliver TAC services with confidence and ease.
Easily manage client information, treatment plans, and progress tracking. Our platform allows you to document and update care plans while keeping track of key milestones in the client’s recovery journey.
Efficiently roster staff for TAC services, ensuring that the right professionals are matched with clients based on their needs and preferences. Avoid overbooking or scheduling conflicts with AI rostering tools.
Maintain compliance with TAC requirements by documenting and reporting incidents in a timely and organized manner. Our incident management feature helps streamline reporting processes and track follow-ups.
Simplify your billing and claims process with our integrated system that ensures accurate invoicing for TAC services. The platform allows for easy generation and submission of claims, reducing administrative workload and ensuring compliance with TAC funding requirements.
Stay updated on TAC-specific regulations and requirements. VisiCase helps you maintain compliance with all TAC guidelines, ensuring you meet funding obligations and reporting standards.
With our focus on privacy and data protection, VisiCase safeguards sensitive client information, ensuring secure storage and access while meeting TAC and industry data security standards.
Whether you’re managing NDIS plans, rostering support workers, or tracking client progress, our platform is designed to simplify every step and we want to hear about your unique needs!
By completing the quick enquiry form below, you’ll connect with our dedicated VisiCase specialists who will review your requirements and tailor a personalised solution just for your organisation.
Let’s make care management easier together, start your enquiry now!
Yes. Services are recorded against the client’s approved claim, with hours and support categories tracked as they are delivered. Because delivery drives billing directly, the risk of invoicing outside an approved allocation — the most common cause of TAC billing disputes and delayed reimbursement — is visible before an invoice is issued rather than after
TAC clients frequently receive allied health, support work and case management from several sources. VisiCase holds the shared client record, care plan and delivery history in one place, so coordination is based on a current view rather than email threads. Brokerage management covers services delivered by external providers alongside your own.
Yes. Progress notes, goal tracking and outcome measurement link to delivered services, so the evidence required at a TAC review of ongoing support needs already exists in structured form. Custom forms let you build review templates matching what your TAC contacts actually ask for rather than adapting a generic assessment.
Yes. A client can hold TAC funding alongside NDIS, DVA, aged care or private funding, with the correct rate and claiming treatment applied per service. This matters because clients with overlapping entitlements are exactly where manual systems mis-bill, and where the resulting correction work is most time-consuming.
Rates are held in a dated structure, so a change applies from its effective date without retrospectively altering historical records or requiring manual updates across active clients. This prevents the common pattern of billing at a superseded rate for weeks after a change, then absorbing the correction.
Yes, and that is the typical pattern. Most VisiCase customers running TAC services also run NDIS, aged care or DVA. The value is in not needing a separate system, a separate reconciliation and a separate reporting process for a program that represents a modest share of revenue but a disproportionate share of administrative effort.
VisiCase’s funding model is configurable rather than hard-coded to specific schemes, so claim-based injury and compensation funding can generally be supported. Because scheme requirements differ in claiming format and reporting detail, we scope the specific scheme during discovery and confirm fit rather than assuming it.
Yes. We can configure a demo showing a mixed caseload — TAC alongside NDIS, DVA or aged care — so you see how a single roster and a single client record handle different funding rules concurrently. That is a more useful test than reviewing TAC functionality in isolation.
