About us

Passion, insight and expertise

About Us

Passion, insight and expertise

WHO WE ARE

Twenty years ago, driven by a keen interest in case management methodology, Adrian Lordachescu set out on a mission to transform his fledgling financial systems service.

With a vision for the future, he drew on his passion, to lead a team of forward-thinking experts in evolving an innovative case management framework. Supported by a powerful workflow engine, it would truly enable organisations in the care sector to embrace change and future proof their businesses.

Two decades later, and Adrian’s vision has been firmly established, successfully providing support to the care sector for many years. Flagship product, VisiCase Care, is a comprehensive solution, perfectly positioned to provide the support required by organisations navigating the challenging transformation of the disability and aged care sectors.

Focused on streamlining operations, VisiCase Care introduces a new level of productivity and efficiency, that empowers organisations to thrive in an increasingly commercial and competitive landscape.

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How we work​

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Consult

When we first meet clients, we work closely together to define their situation, requirements, timeframes and any unique factors.

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Investigate

Using the information we've gained, we start an investigative process designed to help us completely understand the needs of the client.

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Solve/Configure

We propose either an 'out of the box' or configured version of our VisiCase Care solution.

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Implement

We configure as required, integrate with existing systems, provide guidance on adapting and introducing business processes, and lead training.

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Support

Having our solution in place isn't the end of our service. Our after-care service is built on the concept of long and genuine, consultative and supportive relationships with clients.

A trusted leader in care management technology

Visicase is used by more than 100k+ Australian disability, aged care and allied health users

Over 26k users across 40+ Organizations

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Innovative Insights, Impactful Decisions: Choose Novoa.

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Meet Our executive team

If you can laugh together, you can work together.

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Adrian Iordachescu

CEO

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Hena Patwa

Services and Finance Manager

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Viorica Valter

Infrastructure and Development Manager

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Colin Hoschke

National Sales
Manager

The introduction of VisiCase has allowed centralised management of client information, planning and service data, improved the quality of support planning and decreased the administration workload particularly in relation to NDIS services.

Larry Stapleton Executive Manager, Service Development

VisiCase continues to deliver for our organisation – every release improves efficiencies and productivity to meet our business requirements.

Amanda Chadwick Business Services Manager

Our team have been delighted and impressed by the VisiCase solution for NDIS service delivery and management. The comprehensive feature set makes managing multiple clients, locations, and service providers very straightforward and has allowed us to manage a national team of support workers in metro, regional and remote locations. The VisiCase team are experts in the field and understand the importance of getting things right in providing services to our clients.

Daniel Wright Digital Services Director

We are really pleased with the outcome of the API interface through the Visicase system. This has achieved great compliance results along with security and peace of mind, ensuring that our staff are paid correctly and in line with the award.The system upgrade has also benefited the payroll team with the confidence in our payroll data and has significantly reduced the processing time of our payroll.Visicase team has exceptional knowledge of the SCHADS award, and we were supported throughout this project by some great team members who worked diligently to find solutions for our payroll setup.

Raven Watson Management Accountant

Ready to transform
your care coordination
with VisiCase?

Whether you’re managing NDIS plans, rostering support workers, or tracking client progress, our platform is designed to simplify every step and we want to hear about your unique needs! 

By completing the quick enquiry form below, you’ll connect with our dedicated VisiCase specialists who will review your requirements and tailor a personalised solution just for your organisation.

Let’s make care management easier together, start your enquiry now!

Submit Your Enquiry

Are you Ready ?

Submit Your Enquiry

Are you Ready ?