About us

Passion, insight and expertise

About Us

Passion, insight and expertise

WHO WE ARE

Twenty years ago, driven by a keen interest in case management methodology, Adrian Lordachescu set out on a mission to transform his fledgling financial systems service.

With a vision for the future, he drew on his passion, to lead a team of forward-thinking experts in evolving an innovative case management framework. Supported by a powerful workflow engine, it would truly enable organisations in the care sector to embrace change and future proof their businesses.

Two decades later, and Adrian’s vision has been firmly established, successfully providing support to the care sector for many years. Flagship product, VisiCase Care, is a comprehensive solution, perfectly positioned to provide the support required by organisations navigating the challenging transformation of the disability and aged care sectors.

Focused on streamlining operations, VisiCase Care introduces a new level of productivity and efficiency, that empowers organisations to thrive in an increasingly commercial and competitive landscape.

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How we work​

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Consult

When we first meet clients, we work closely together to define their situation, requirements, timeframes and any unique factors.

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Investigate

Using the information we've gained, we start an investigative process designed to help us completely understand the needs of the client.

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Solve/Configure

We propose either an 'out of the box' or configured version of our VisiCase Care solution.

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Implement

We configure as required, integrate with existing systems, provide guidance on adapting and introducing business processes, and lead training.

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Support

Having our solution in place isn't the end of our service. Our after-care service is built on the concept of long and genuine, consultative and supportive relationships with clients.

A trusted leader in care management technology

Visicase is used by more than 100k+ Australian disability, aged care and allied health users

Over 26k users across 40+ Organizations

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Innovative Insights, Impactful Decisions: Choose Novoa.

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Meet Our executive team

If you can laugh together, you can work together.

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Adrian Iordachescu

CEO

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Hena Patwa

Services and Finance Manager

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Viorica Valter

Infrastructure and Development Manager

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Colin Hoschke

National Sales
Manager

The introduction of VisiCase has allowed centralised management of client information, planning and service data, improved the quality of support planning and decreased the administration workload particularly in relation to NDIS services.

Larry Stapleton Executive Manager, Service Development

Review TextVisiCase continues to deliver for our organisation – every release improves efficiencies and productivity to meet our business requirements.

Amanda Chadwick Business Services Manager

Visi Case CRM has been an excellent product for our operations, with continuous improvements that have significantly enhanced our workflow. The Visi Case team is highly capable of handling queries promptly and efficiently. What sets them apart is their ability to think not just as IT consultants but from an NDIS requirements perspective, which adds immense value to our organization. It’s been a pleasure working with such a dedicated team, and I wish Visi Case continued success in the future.

Vikas Chadha Quality Assurance Manager