About us

Passion, insight and expertise

About Us

Passion, insight and expertise

WHO WE ARE

Twenty years ago, driven by a keen interest in case management methodology, Adrian Iordachescu set out on a mission to transform his fledgling financial systems service.

With a vision for the future, he drew on his passion, to lead a team of forward-thinking experts in evolving an innovative case management framework. Supported by a powerful workflow engine, it would truly enable organisations in the care sector to embrace change and future proof their businesses.

Two decades later, and Adrian’s vision has been firmly established, successfully providing support to the care sector for many years. Flagship product, VisiCase Care, is a comprehensive solution, perfectly positioned to provide the support required by organisations navigating the challenging transformation of the disability and aged care sectors.

Focused on streamlining operations, VisiCase Care introduces a new level of productivity and efficiency, that empowers organisations to thrive in an increasingly commercial and competitive landscape.

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A detailed analytics graphic showing an expense and income graph with clear lines, bars, and data points, representing financial tracking and performance insights within a care management environment. This visual illustrates how VisiCase’s technology empowers care providers to monitor revenue and expenses, analyse trends, and make informed operational decisions. The gallery encourages viewers to explore how intuitive financial visualisations and reporting tools help organisations enhance budgeting, improve transparency, and optimise overall efficiency across disability, aged, and allied health services.

How we work​

An illustrative graphic representing VisiCase’s “Consult” phase, highlighting expert advisory services to assess organisational needs and recommend tailored care management strategies. This image shows collaboration between VisiCase consultants and care providers to design workflows, optimise processes, and plan technology adoption. The gallery encourages viewers to explore how VisiCase combines deep industry expertise with advanced software solutions to support informed decision-making, enhance operational efficiency, and deliver superior client outcomes across disability, aged, and allied care sectors.
Consult

When we first meet clients, we work closely together to define their situation, requirements, timeframes and any unique factors.

A clear and engaging illustration of VisiCase’s “Investigate” phase, showing the platform’s approach to analysing workflows, identifying challenges, and uncovering opportunities for improvement. This image demonstrates how VisiCase helps care providers review client data, operational processes, and compliance needs to create actionable insights. The gallery invites users to explore how VisiCase empowers organisations to investigate complex care management scenarios, optimise service delivery, reduce administrative workload, and implement innovative, efficient solutions that enhance client and staff experiences.
Investigate

Using the information we've gained, we start an investigative process designed to help us completely understand the needs of the client.

A visually engaging illustration representing VisiCase’s “Solve/Configure” phase, showing how the platform identifies client needs and configures tailored care management solutions. This image highlights the process of assessing workflows, setting up technology, and customising tools to streamline operations for disability, aged, and allied care providers. The gallery invites viewers to explore how VisiCase empowers organisations to solve complex care management challenges efficiently, optimise workflows, enhance compliance, and deliver seamless, person-centred services through advanced, intuitive technology.
Solve/Configure

We propose either an 'out of the box' or configured version of our VisiCase Care solution.

A dynamic graphic illustrating VisiCase’s “Implement” phase, showing how the platform is deployed within client organisations. This image conveys onboarding, system configuration, and integration into existing workflows, enabling staff to adopt technology quickly and effectively. The gallery encourages users to see how VisiCase ensures smooth implementation, improves operational efficiency, and reduces administrative burden, helping care providers manage client data, scheduling, and service delivery while maintaining compliance and supporting high-quality, innovative care outcomes.
Implement

We configure as required, integrate with existing systems, provide guidance on adapting and introducing business processes, and lead training.

A vibrant depiction of VisiCase’s “Support” phase, showcasing ongoing assistance, training, and technical guidance for care providers using the platform. This visual emphasizes how VisiCase empowers organisations to maintain optimal system performance, resolve issues quickly, and continuously improve operational workflows. The gallery invites viewers to explore how trusted, responsive support from VisiCase enhances staff productivity, ensures compliance, and enables consistent, high-quality care delivery, reinforcing the platform’s role as a reliable partner in modern care management technology.
Support

Having our solution in place isn't the end of our service. Our after-care service is built on the concept of long and genuine, consultative and supportive relationships with clients.

A trusted leader in care management technology

Visicase is used by more than 100k+ Australian disability, aged care and allied health users

Over 26k users across 40+ Organizations

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Innovative Insights, Impactful Decisions: Choose Novoa.

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Meet Our executive team

If you can laugh together, you can work together.

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Adrian Iordachescu

CEO

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Hena Patwa

Services and Finance Manager

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Viorica Valter

Infrastructure and Development Manager

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Colin Hoschke

National Sales
Manager

Ready to transform
your care coordination
with VisiCase?

Whether you’re managing NDIS plans, rostering support workers, or tracking client progress, our platform is designed to simplify every step and we want to hear about your unique needs! 

By completing the quick enquiry form below, you’ll connect with our dedicated VisiCase specialists who will review your requirements and tailor a personalised solution just for your organisation.

Let’s make care management easier together, start your enquiry now!

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