Broken Shift Allowance Under SCHADS: What Actually Triggers It (And How to Avoid Surprises)

The SCHADS broken shift allowance isn’t hard to understand in outline. It’s hard to predict in practice, because the thing that triggers it usually isn’t a decision anyone consciously made. A carer’s morning visit runs long, so the afternoon one gets pushed back and an unplanned gap opens up in between. A client cancels and […]
VisiCase: An End-to-End Platform for Managing Multiple Business Entities Under One System

Running multiple businesses or brands under one operation can get complicated fast. Different teams, financial systems, and client data all move in different directions. When mergers, expansions, or new ventures happen, staying efficient becomes even harder — which is exactly where the right business management platform makes the difference. VisiCase is an end-to-end business management […]
Supported Employment vs Employment Support: NDIS Guide

Two different paths, one shared goal: employment inclusion NDIS participants can access meaningful work through two distinct routes: open-market employment support or supported employment within a disability enterprise. Both pathways aim to build independence and inclusion. But they’re funded differently, staffed differently, and structured for very different outcomes. Understanding which model fits which participant — […]
Supported Employment and the Supported Wage System: Creating Inclusive Workplaces under the NDIS

Meaningful work, lasting inclusion NDIS supported employment gives people with disabilities meaningful, long-term work with the daily support they need to succeed. Known within the NDIS as Supports in Employment, this funding category provides structured job coaching and supervision so participants can build lasting careers rather than short-term placements. It is typically delivered by Australian […]
Simplifying Aged Care Operations: How VisiCase Supports Quality Service Delivery

In Australia’s aged care software sector, service providers face daily operational pressure that can make delivering quality care feel like a constant balancing act. Managing client needs, staying on top of compliance, tracking finances, and keeping families informed all demand attention at once. As demand for high-quality care keeps rising, these pressures stretch resources thin […]
Efficient Solutions for DVA Service Providers with Disability Care Management Software

For providers serving veterans through the Department of Veterans Affairs (DVA), delivering high-quality care comes with the responsibility of navigating complex administrative processes. From tracking funding to ensuring compliance, DVA service providers often find themselves overwhelmed by these essential yet time-consuming tasks. Here at VisiCase, we understand the unique challenges of DVA care. We have […]
Maximising Efficiency with VisiCase’s Healthcare CRM for NDIS Providers

At VisiCase, we understand the unique challenges faced by organizations providing NDIS services. Managing client data, tracking service delivery, and ensuring compliance can quickly become overwhelming. That’s why we’ve developed a healthcare CRM system customised specifically for NDIS providers. Our goal is simple: to help you deliver the highest quality care with less stress and […]
Understanding NDIS Pricing Arrangements and Price Limits for 2024-2025

The NDIS Pricing Arrangements and Price Limits 2024-25, which came into effect on October 1, 2024, dictate the financial and regulatory structure of these services. The National Disability Insurance Scheme (NDIS) plays a critical role in offering support to participants, ensuring that they receive services aligned with their unique needs. These pricing rules ensure transparency, […]
Changes in NDIS Coming October 2024: What You Need to Know

As of October 3rd, 2024, significant changes will take effect in the National Disability Insurance Scheme (NDIS) in terms of support care management services. These updates aim to improve the experience for participants, offering clarity and making the system more robust. If you or a loved one is an NDIS participant, these changes are designed […]
NDIS Commission Registration: 5 Essential Compliance Tips

The Australian government has recently announced that platform providers, support coordinators, and Supported Independent Living (SIL) providers will soon be required to register with the NDIS Commission. This change represents a significant shift in the disability support sector, and while it may not be surprising, it will undoubtedly bring about challenges for many NDIS providers. […]